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The Translation Layer: Building Multilingual Infrastructure in Salesforce

At Venizum, we believe language is no longer a support function. It is infrastructure. That is why we are happy to share The Translation Layer: Enabling Global Communication in the Salesforce Ecosystem, a new book written by our founder and CEO Håkan Sjöberg, together with co-author Brock Hansen.

About the Book

The Translation Layer is more than a guide to translation technology, it is a practical blueprint for building multilingual systems directly inside Salesforce. The book shows how translation has evolved from a post-process task into a real-time, embedded layer within enterprise systems. It connects customer experience, compliance, and scalability under one multilingual framework.

Readers are guided through the complete architecture of translation-native systems, including AI-driven workflows, LLM-powered translation, TMS integrations, XLIFF automation, and security governance. The goal is to help global organizations make language a system capability, not an afterthought.

Key Insights

Inside The Translation Layer, you will find frameworks for:

  • Designing Salesforce data models that support multilingual content at scale
  • Integrating machine translation engines and TMS through APIs and middleware
  • Implementing real-time and asynchronous translation architectures
  • Using XLIFF standards for content portability and lifecycle control
  • Embedding AI governance, glossary enforcement, and data privacy into every workflow

The book’s message is clear: translation is not just content. It is code, compliance, and competitive advantage.

Venizum’s Role

Venizum is featured throughout the book as the Salesforce-native partner enabling this shift. Our Lingua LLM is introduced as a specialized large language model designed for Salesforce environments.

Unlike generic AI models, Lingua LLM is trained on Salesforce data structures, metadata, and business communication flows. This ensures precision, brand alignment, and compliance. It powers real-time translation in Salesforce Messaging, asynchronous content workflows in Knowledge and Data Cloud, and glossary-aware automation across global teams, all within the secure Salesforce Trust environment.

Together, The Translation Layer and Venizum’s platform define a new category of enterprise: translation-native. Every process, message, and data object is built with multilingual capability at its core in Salesforce.

Who It’s For

The book is written for Salesforce architects, localization leads, product owners, and executives who want to turn multilingual communication into a strategic advantage. Whether you are localizing customer support, scaling marketing operations, or expanding into new regions, The Translation Layer offers practical guidance and proven frameworks to do so with intelligence and security.

Join Us at the Launch

To celebrate the release, we are hosting The Translation Layer Release Event in San Francisco during Dreamforce, gathering Salesforce experts, localization leaders, and innovators shaping the future of multilingual systems.

Join the event on LinkedIn

Final Thoughts

At Venizum, we share the vision outlined in The Translation Layer: a future where translation is built into every enterprise workflow. The book combines technical insight with real-world strategy and offers a clear roadmap for organizations ready to make multilingual readiness a growth engine.

Learn more at thetranslationlayer.com

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