Live Communication Translation
Enable seamless real-time, multilingual Salesforce communication
Enable real-time translation for live conversations across chat, voice, and digital channels so agents and customers can communicate instantly in their preferred language.​
Case Management Translation
Verbis enables real-time translation directly within Salesforce Service Cloud Case management workflows. Agents can read incoming case descriptions, comments, and updates in their preferred language while responding to customers in another language without leaving the case interface. This helps global support teams collaborate efficiently and resolve multilingual cases more quickly. Translation can be applied to case fields, internal comments, and agent responses, ensuring that both agents and customers clearly understand the conversation.
By removing language barriers within the case lifecycle, organizations can provide consistent customer service across regions while maintaining a unified support operation within Salesforce.
Messaging Translation
Verbis offers instant translation for Salesforce Messaging channels, enabling smooth multilingual communication between agents and customers. Messages sent via SMS, WhatsApp, Web chat, and other digital messaging platforms can be translated in real time, allowing both parties to converse in their preferred language. Agents see incoming messages translated into their language and respond normally, while customers receive automatically translated replies. This feature allows global support teams to assist customers without requiring native-language agents in each region.
By integrating directly with Salesforce Messaging, Verbis guarantees seamless, real-time communication that improves response times and boosts the overall customer experience.
Sales Cloud Translation
Verbis brings real-time translation to Salesforce Sales Cloud, aiding sales teams in communicating effectively with international colleagues, partners, prospects, and customers. Leads, opportunities, and conversation notes can be translated instantly, allowing sales reps to comprehend inquiries and respond confidently across language barriers. Sales teams can collaborate internally across regions while maintaining clear communication with global customers.
By integrating translation directly into the Sales Cloud workflow, Verbis enables organizations to expand into international markets without needing multilingual sales teams. This prevents opportunities from being lost due to language limitations and helps sales teams develop stronger relationships with customers worldwide.
Agentforce Translation
Verbis allows Agentforce human agents to operate across multiple languages by offering real-time translation for AI-driven conversations. Agentforce can understand incoming messages in one language, process them with AI, and support accurate responses in another language for the human agent. This enables organizations to deploy multilingual AI assistants that support customers worldwide without needing separate language agents for each region. Whether in chat, messaging, or automated workflows, Verbis ensures that Agentforce interactions remain natural and contextually correct. By combining AI automation with real-time translation, organizations can expand customer support while maintaining high-quality multilingual engagement.
Smooth Translation & Localization solutions for every cloud!
TMS Connect
A native Salesforce connector ensures that any TMS can integrate with any Salesforce cloud.
API Translation
Future-Proof your Salesforce ecosystem: Flexible multilingual support for custom workflows
Agnostic Translation Engine
By combining flexible engine selection with context-aware translation, organizations can achieve higher-quality outcomes
Knowledge Translation
Activate Multi-Language Capabilities for Your Salesforce Articles and FAQs
CMS Translation
Elevate Experience Cloud or Digital Experience with a layer of translation intelligence
Sales Translation
Verbis is the first translation management connector native on Salesforce.
Messaging Translation
Leveraging localization with real-time multilingual Salesforce Messaging
Agentforce Translation
Expand Salesforce Agentforce beyond English and transform customer engagement.
Case Translation​
Let your service agents handle any language instantly via email —no specialists required.
Marketing Translation
Empower your Salesforce Marketing Cloud with translation & localization intelligence.
Stuck in a Translation Loop That Isn’t Working?
Verbis is the first translation management connector native on Salesforce that makes sure you have a seamless end-to-end translation and localization process.
- No controle over translation cost.
- Slow customer support.
- Manual and inefficient translation processes.
- Difficult collaboration with translators.
- Sensitive data sent outside your organisation.
- Complicated installation and slow onboarding.
- No controle over translation cost.
- Slow customer support.
- Inefficient translation processes.
- Difficult collaboration with translators.
- Data sent outside your organisation.
- Difficult setup and onboarding.
- Reduce translation costs.
- Speed up customer support.
- Build smarter translation processes.
- Easy collaboration with translators.
- Keep translation in Salesforce.
- Effortless to install and get started.
Trusted by 100+ businesses. Of all sizes. Globally.
